Terms & Privacy

1. Introduction


Mudief is committed to protecting your privacy and handling your personal information with transparency, integrity, and care. This Privacy Policy describes how we collect, use, share, and protect your personal data when you use our website, mobile application, or related services.

By using Mudief, you agree to the practices outlined below.


2. What Information We Collect


We collect the following categories of data:


a) Personal Information

  • Full name
  • Email address
  • Phone number
  • Preferred language and location (if provided)
  • Profile photo


b) Booking Information

  • Dates of stay
  • Listing(s) booked or hosted
  • Guest or host communication
  • Payment preferences (but not full financial data)


c) Technical Data

  • IP address
  • Browser type and device model
  • Referring URLs and page interactions
  • Location data (approximate, based on IP)


3. Why We Collect Your Data


We use your data to:

  • Create and manage your user account
  • Facilitate bookings and host/guest communication
  • Process booking confirmations, changes, and support
  • Provide personalized recommendations and preferences
  • Monitor platform performance and prevent misuse or fraud
  • Comply with legal requirements (e.g. tax or dispute inquiries)


4. How We Share Your Data


We do not sell or rent your personal information.

However, we may share it with:

  • Other Users (e.g., when a guest books a stay, the host sees their profile name, trip dates, and messages)
  • Service Providers (e.g., customer support software, cloud hosting, payment processors)
  • Legal Entities if required to comply with laws, enforce our Terms, or protect rights and safety

All third-party partners are contractually bound to process your data securely and only for intended purposes.


5. Data Security and Retention


We implement technical and organizational measures including:

  • SSL encryption
  • Access controls
  • Secure password protocols

We retain personal data only for as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal and financial obligations
  • Or until you request deletion (see section below)


6. Your Rights and Choices


You have the right to:

  • Access a copy of your personal data
  • Correct or update inaccurate information
  • Delete your account and data, subject to legal limits
  • Object to or restrict certain types of data processing
  • Opt out of non-essential communication (e.g. newsletters)

To exercise these rights, email us at info@mudief.net. We will respond within a reasonable time, and always within legal deadlines.


7. Cookies and Tracking Technologies


Mudief uses cookies and similar technologies to:

  • Maintain your session and login status
  • Remember preferences across visits
  • Analyze site usage (via tools like Google Analytics)

You can disable cookies through your browser settings. Note: some site features may not work properly if cookies are disabled.


8. Third-Party Links


Our platform may contain links to third-party services (e.g., payment processors or external blogs). We are not responsible for their privacy practices and recommend reviewing their policies separately.


9. Changes to This Policy


We may update this Privacy Policy periodically. Any material changes will be communicated via email or a notice on our website. Continued use of Mudief after updates implies consent to the new terms.


10. Contact


If you have questions about this policy or your personal data, contact our Privacy Team at:

📧 info@mudief.net